This Privacy Statement explains how Spraytech Industrial collects, uses, stores, and protects your personal data when you visit our website (spraytechindustrial.co.uk), request a quotation, or engage our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: 17 December 2025

Information We Collect

We may collect the following types of personal information:

• Contact details (name, email address, telephone number, company name, and postal address) provided through enquiry forms, email, or phone calls.
• Project details you share when requesting a site survey or quotation (e.g., building location, size, and photographs).
• Correspondence records when you communicate with us.
• Website usage data collected automatically via cookies (e.g., IP address, browser type, pages visited, and time spent on site).

We do not collect sensitive personal data (e.g., health, ethnicity, or political opinions) unless strictly necessary and with your explicit consent.

How We Use Your Information

Your personal data is used only for legitimate business purposes, including:

• Responding to enquiries and providing quotations or site surveys.
• Arranging and delivering our coating and refurbishment services.
• Managing contracts, invoicing, and payments.
• Improving our website and services.
• Sending occasional marketing communications (only with your consent, and you can opt out at any time).
• Complying with legal obligations.

Legal Basis for Processing

We process your data based on:

• Contract – to fulfil or take steps towards a contract with you.
• Legitimate Interests – for business operations, marketing, and website improvement (where this does not override your rights).
• Consent – for optional marketing communications.
• Legal Obligation – when required by law.

Sharing Your Information

We do not sell your personal data. We may share it only with:

• Trusted subcontractors or suppliers needed to deliver your project.
• Professional advisors (e.g., accountants or legal counsel).
• Regulatory authorities when legally required.

All third parties are required to respect the security of your data and treat it in accordance with the law.

Data Security & Retention

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

We retain personal data only as long as necessary:

• Enquiry data: up to 2 years.
• Contract and project data: up to 7 years for accounting and warranty purposes.
• Marketing consent: until you withdraw it.

Your Rights

Under data protection law, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request erasure ("right to be forgotten").
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, please contact us using the details below.

Cookies

Our website uses essential and analytical cookies to improve functionality and user experience. You can manage cookie preferences via your browser settings. See our separate Cookie Policy for details.

Contact Us

If you have any questions about this Privacy Statement or how we handle your data, please contact:

Company: Spraytech Industrial
Website: spraytechindustrial.co.uk
Email: letschat@spraytechindustrial.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.